HVAC Customer Reviews
Family-owned since 1986
Had a great experience working with Perfect Temperature Control and would like to share?
6
Bradrock DriveDes Plaines, Illinois 60018
(847) 916-0158
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2 weeks agoHad a wonderful experience! Everyone I dealt with from people in the office to the guys who installed my furnace were courteous and professional. When installation was done Ryan took the time to expla... Read MoreHad a wonderful experience! Everyone I dealt with from people in the office to the guys who installed my furnace were courteous and professional. When installation was done Ryan took the time to explain everything to me and to answer my questions. Great price and great warranty! I’ve already recommended them to a few of my neighbors! Read Less
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a month ago5Got a new dual fuel heat pump system installed from Perfect Temperature Control and am very happy overall. Sergio, in sales, is very knowledgeable and great to work with. He was willing and able to t... Read MoreGot a new dual fuel heat pump system installed from Perfect Temperature Control and am very happy overall. Sergio, in sales, is very knowledgeable and great to work with. He was willing and able to tailor a bunch of different thing in the design to fit my weird requirements, such as incorporating new, unreleased, beta thermostat I got from work. The installer, Paul, was able to integrate the mystery thermostat and produced a clean install. Next, a friendly and professional technician came back in 6 months to check the refrigerant levels and remounted my thermostat on a new wall plate. Read Less
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3 months agoI have been a customer of Perfect Temperature Control for many years. The owner Ziggy is very knowledgeable, honest and fair. I receive good value for money. The quality of work is high. I recentl... Read MoreI have been a customer of Perfect Temperature Control for many years. The owner Ziggy is very knowledgeable, honest and fair. I receive good value for money. The quality of work is high. I recently had a new furnace installed and Paul did a great job. Mike M does our annual service and he is excellent. He is smart, thorough and very patient with my many questions. I highly recommend doing business with Perfect Temperature Control. Read Less
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6 months ago5We had a wonderful experience with Sam from Perfect Temperature Control! After our previous heating company abruptly told us we were no longer in their service area when we called to schedule our year... Read MoreWe had a wonderful experience with Sam from Perfect Temperature Control! After our previous heating company abruptly told us we were no longer in their service area when we called to schedule our yearly inspection, and also failed to return and or refund us for a faulty replacement part they installed (which Sam told us never needed to be replaced in the first place), we were desperate to find a decent reliable company. After reading reviews, we decided on PTC and couldn’t be happier. We were sick of all the untrustworthy upselling from years past, so I implored Sam to please just be straight with us when we met. He assured me that PTC doesn’t work on commission and doesn’t work that way in general, and he was right! I assumed we needed a new humidifier pad, so asked him to replace for us, but after taking a look, he told us it was in good shape and wasn’t necessary! What company ever discourages you from spending money with them??? An honest one and we are so thankful! Sam completed a very thorough inspection and maintenance appt, and took time to explain what he observed and advised in detail. Sam also went above and beyond to secure some piping on our water heater, as well as safeguard the entire area. He also shared some indications he observed about our nearby dryer duct work! Sam was friendly, honest, efficient and lovely to my elderly mother too. It was such a refreshing experience after years of techs misinforming us about costly unnecessary parts that we felt pressured to pay for to ensure that our home was safe. With PTC, we only paid for the very reasonable inspection fee, and Sam even refused a tip multiple times as well! Highly recommend Sam and PTC…and Kelly and Brian on the phones at their office were very friendly and helpful too! Great experience and we appreciate it. Thanks, Sam!! Read Less
Why Choose Us
24/7 Emergency Service
Family-owned since 1986
NATE-Certified Technicians
100% Satisfaction Guaranteed